Frequently Asked Question.
1. What products does Sorella Luxe Collection offer?
Sorella Luxe Collection specializes in women's fashion, including dresses and coats.
2. How can I contact Sorella Luxe Collection for inquiries?
You can reach out through the "Contact" page on our website.
3. Do you offer international shipping?
Please refer to our shipping policy for details on international shipping availability.
4. What is your return policy?
We offer a 30-day money-back guarantee. For more details, please consult our return policy.
5. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information.
6. What payment methods are accepted?
We accept various payment methods, including major credit cards and payment platforms.
7. How do I determine my size?
Please refer to our sizing chart available on the product pages to find your perfect fit.
8. Are there any ongoing promotions?
We offer up to 90% off sitewide, with sales ending in 24 hours.
9. Can I modify or cancel my order after placing it?
Please contact our customer service team as soon as possible to make any changes to your order.
10. Do you offer gift cards?
Currently, we do not offer gift cards.
11. How do I care for my Sorella Luxe garments?
Care instructions are provided on each product's page.
12. Is there a loyalty or rewards program?
We do not have a loyalty program at this time.
13. How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter or follow us on social media for the latest updates.
14. What should I do if I receive a defective item?
Please contact our customer service team immediately for assistance with defective items.
15. Do you collaborate with influencers or offer wholesale opportunities?
For collaboration or wholesale inquiries, please reach out through our "Contact" page.